These general terms and conditions of sale apply to orders placed on the Thadelcrochet website, accessible at thadelcrochet.zeway.net, which offers handmade crochet plush toys for sale. The Thadelcrochet website is located in Hong Kong. The customer accepts these general terms and conditions of sale by validating their order.
Article 2: Products
The products are handmade crochet plush toys, representing animals or characters. Each product is presented with a description, a photo, and a price. The photos do not guarantee an exact similarity with the product. Thadelcrochet may change its product offering at any time.
Article 3: Prices
The prices of the products are indicated in euros. Thadelcrochet may change its prices at any time, but the products will be invoiced on the basis of the prices in effect at the time of the order.
Article 4: Order
To place an order, the customer must:
Select the products and add them to the cart.
Check the contents of the cart.
Choose the delivery method.
Enter their personal details or log in to their customer account.
Validate their order and pay in cash on delivery.
Thadelcrochet will confirm the order by email.
Article 5: Payment
Payment for the order is made only in cash on delivery. Thadelcrochet may cancel any order in the event of non-payment or fraudulent payment.
Article 6: Delivery
The products are delivered to the address indicated by the customer. Thadelcrochet will ship the products within 3 to 5 days of the order.
Article 7: Reception
The customer must check the condition of the products upon receipt and report any anomalies to Thadelcrochet within 48 hours by email at [adele@zeway.net](mailto:adele@zeway.net). Thadelcrochet undertakes to refund or exchange defective or non-compliant products. The customer cannot retract or return the products if they change their mind.
Article 8: Personal Data
Thadelcrochet collects and processes the customer's personal data to manage orders, customer service, marketing, and statistics. The customer's personal data is intended for Thadelcrochet and its technical service providers. The customer can access, modify, delete, limit, transfer, or object to their personal data by contacting Thadelcrochet by email at [adele@zeway.net](mailto:adele@zeway.net). The customer can also unsubscribe from Thadelcrochet's commercial offers by clicking on the unsubscribe link. Thadelcrochet complies with applicable regulations on the protection of personal data and ensures the security and confidentiality of the customer's personal data.
Article 9: Intellectual Property
All elements of the Thadelcrochet website are the exclusive property of Thadelcrochet or its partners. Any unauthorized use of these elements is prohibited and constitutes an infringement punishable by the intellectual property code.
Article 10: Liability
Thadelcrochet is responsible for the proper execution of the contract, except in cases of force majeure, third-party action, or customer fault. Thadelcrochet is not responsible for any damage that may result from the use or inability to use the products. Thadelcrochet is not responsible for any technical problems with the Thadelcrochet website. The customer is responsible for the use they make of the products, as well as for compliance with these general terms and conditions of sale, applicable legislation and regulations, and the rights of third parties.
Article 11: Disputes
These general terms and conditions of sale are subject to Hong Kong law. In the event of a dispute, the customer may resort to mediation or any other mode of dispute resolution. The customer may also seize the competent court according to the rules of common law.
